Maybe you have to change the hardware as well, so post more details, perhaps someone can help. Of course, I can be wrong, but the lack of support from the seller indicates that he sold you pirated software or hardware or both, or just a demo version of a software (which software are you using?). Byte the bullet and pay the price of asking questions too late. Unfortunately now that you have the machine you are stuck. Some even pirated other brand, but because they didn't manage to make 100% copies, the original software is not working with them. Typically watch out with probing (G31) because most didn't implement it at all or implemented incorrectly. Some Chinese USB motion controllers are pure crap, support only a limited number of G-code commands. If someone has bought such machine as was able run it please help. Click the link to add information to this solution: I trying to setup your USB Controller card. Download Planet-cnc software MANUAL and scroll down to that paragraph (without it you will not be able to install and use your board). Hi I bought chinese CNC machine it has USB Controller software and USB board installed, when i installed software it can move the motors but software runs only 25 commands, seller is not helping on this. For Windows 8.1 you need to follow special driver installation steps.
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